CommentifyTurning Scattered Feedback into Action
Designed Commentify, a collaboration intelligence platform that brings conversations from Figma and Jira into one place, helping product teams track feedback, identify risks, and turn scattered discussions into action.
Where I started
Product decisions often happen inside comments rather than formal project documents. As conversations spread across Figma, Jira, and multiple projects, teams lose track of feedback, unanswered questions, and emerging delivery risks.
Existing collaboration tools organize conversations around individual files or issues. They rarely provide a unified view of what needs attention across the team’s entire workflow.
Designing the experience
Defined the product strategy and designed a unified workflow for managing conversations across Figma and Jira.
Designed comment triage, completion, saving, tagging, filtering, and AI-assisted summarization experiences.
Extended the experience from a comment inbox into an intelligence dashboard for activity, sprint health, risks, and emerging patterns.
Created the product identity, responsive interface, design system, prototypes, and product website in collaboration with the team.
Learnings & reflection
Aggregation alone does not resolve communication overload. Teams need a clear way to distinguish actionable feedback, reference material, unanswered questions, and broader delivery signals.
AI became more useful when applied across many conversations to reveal patterns and risks, not only when summarizing a single thread.
Integrations should preserve the context of their source tools. Figma and Jira comments can share a workflow while still representing different types of work.